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Service & Maintenance

Our 5-step program for video and security systems is designed to deliver reliable, high-quality service that ensures your security system is always performing at its best. Step 1 involves a thorough troubleshooting of your existing system, where our experts diagnose any issues and identify areas for improvement. Step 2 focuses on repairing and/or upgrading the system on-site, ensuring minimal disruption to your operations and optimal performance. If additional work is needed, Step 3 includes making repairs at our facility, where we have access to specialized tools and equipment. Step 4 offers the option to custom-build equipment, tailored to your specific needs and designed to seamlessly integrate with your current setup. Finally, Step 5 ensures that all work is guaranteed, providing you with peace of mind that your security system is dependable and backed by our commitment to quality.

Our 5-Step Total Service Program

Trouble-shoot Existing System

Our skilled staff studies every angle of sight at your location to determine the best camera set-p with the most efficient method of monitoring your operation.

Custom Build Equipment

We can create components in our shop if your installation requires any specialized apparatus. You do not have to send away and waits weeks for imported help.

Repair and/or Upgrade On-Site Installation

Video Systems and Security can repair or update your system and provide loaner equipment to ensure minimal downtime. 

All Work is Guaranteed

Video System and Security offers industry standard warranty on all repairs.

Make Repairs at our Facility

At our head-quarters in Akron, we have the space and specialized tools needed to bring your existing equipment up to peak performance. Since we are local, there is no shipping delays or shipping charges.

Tech Support

Your questions and problems are addressed by our knowledgeable staff of design engineers. Whatever you need, Video System and Security provides one-source, engineered solutions for all of your communication requirements. 

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